Delete account and data

In ClasSong, open Profile, tap ‘Delete my account,’ and confirm permanent deletion. Your account, child profiles, learning progress, song library and remaining credits are removed. This cannot be undone. If you cannot access the app, contact support from your registered email. Never send a password or payment card details.

You can delete an individual child profile in Profile → select the child → Delete child, without deleting your parent account. To request deletion of particular songs or other account data, email ciancodee@gmail.com from your registered address and specify the child, song or data concerned. We verify account ownership before processing the request. Some transaction and security records may be retained where required by law or to resolve disputes.

If you have an active subscription, cancel it in the store where you purchased it: Apple account subscriptions or Google Play → Payments & subscriptions → Subscriptions. Deleting your ClasSong account does not cancel the store subscription.